2024 Program
Senior Living 100 brings together senior living's most influential leaders for highly strategic discussions about elevating your organization – and our entire sector – to new heights.
With "Empower. Collaborate. Thrive." at its core, the 2024 program showcases invaluable insights from outside experts, who will challenge us to reimagine our future, and operators who are successfully implementing innovative initiatives to maximize growth potential and enhance their image – in areas such as workforce development, resident empowerment, technology, and more.
Sunday, March 24 ▢ Monday, March 25 ▢ Tuesday, March 26
10:00 AM - 1:00 PM
Technology Empowering the Future of Senior Living
10:00 - 10:45 AM ▢ Opening General Session
An Exclusive Interview with Best Buy Health & AARP
Jenny Ramseth, Chief Product Officer of Best Buy Health – one of the most transformational retail and technology companies – will sit down with Andy Miller, the founder of AARP’s AgeTech Collaborative to answer your burning questions on the strategic power of technology in senior living and how connected tech delivers competitive business advantages, drives resident-centered care, and improves wellbeing for your residents and staff.
Jenny Ramseth
Chief Product Officer
Best Buy Health
Andrew Miller
SVP, AARP Innovation Labs
AARP
10:45 - 11:40 AM ▢ General Session
Double Down on Data
Operators are deploying smart applications to collect, coordinate and unify data from disparate point solutions. A panel of tech and operator executives will discuss their strategies for implementing and utilizing the tech solutions that gather and disseminate data to the right individuals – enabling you to make strategic decisions that boost productivity and efficiency across occupancy, labor, operations, and resident care.
Tisson Mathew
Founder & CEO
SkypointCloud
Nick Patel
President
ThriveWell Tech
Additional Speakers to Be Announced
12:00 - 1:00 PM
Working Lunch
11:40 AM - 1:00 PM ▢ NEW IN 2024!
Senior Living 100 Shark Tank:
A Pitch-Fest of Emerging Tech for Senior Living
Six of the most promising technology startups will make their Senior Living 100 Shark Tank debut to a panel of investors, leading executives, and you. Our panel of “sharks” – leaders with an interest in nascent technologies – will question each presenter and debate the viability of their respective concepts, and you will have a chance to vote on the most promising models for our sector.
Sharks
Katy Fike, PhD
Managing Director
Generator Ventures
Andrew Miller
SVP, AARP Innovation Labs
AARP
Chris Nall
Chief Technology Officer
Atria Senior Living
Startups
Hop-In Technologies
Erich Ko
CEO & Co-Founder
AION Biosystems
Samara Barend
CEO
Savoy Life
Peter Emigh
Founder & CEO
Additional Sharks & Startups to Be Announced
1:30 - 5:15 PM
Experiences
► Whale Watching
► E-Bike Tour of Laguna Niguel
► Hiking Strands Beach
► Sushi & Sake
5:30 - 7:00 PM
Sunset Reception
Monday, March 25 ▢ Back to Top
7:00 - 8:00 AM
Breakfast
8:00 - 8:50 AM ▢ General Session
A View from the C-Suite: Positioning for Success
A drastic demographic shift is rapidly approaching, with only two years until the first Baby Boomers turn 80. Five CEOs will offer a macro-outlook of the formidable challenges we're facing, share specific strategies to help manage the incoming boon, and outline what we should prepare for now to thrive in the future.
Leigh Ann Barney
President & CEO
Trilogy Health Services
Collette Gray
President & CEO
Integral Senior Living & Solstice Senior Living
Sarabeth Hanson
President & CEO
Harbor Retirement Associates
Jackie Harris
President & CEO
Trinity Health Senior Communities
Lisa Rogers
Co-Founder, President & Chief Clinical Officer
Distinctive Living
Moderator Jen Cross, Associate Managing Director, Senior Living 100
8:50 - 9:30 AM ▢ General Session
Creative Concepts to Conquer Capital Challenges
With capital, labor and tech expenses on the rise, operators are facing constraints on their growth plans. Investors and operators will discuss how to navigate the dislocated capital markets and develop unique strategies to leverage cost-restrictive portfolio growth.
Adam Benton
President & CEO
Stellar Senior Living
Jerry Liang
CFO & EVP
Benchmark Senior Living
James Scribner
Principal
Scribner Capital
Additional Speakers to Be Announced
9:30 - 10:00 AM
Networking Break
10:00 - 11:00 AM ▢ Concurrent Sessions
The People Playbook: Empower. Collaborate. Thrive.
Sparks of inspiration will fly as we apply new creative thinking to our workforce challenge. Hear from operators with unique solutions for recruitment, retention, and leadership development – and leave with a replicable playbook on how to implement them yourself.
Rev Up Recruitment with Digital Marketing Strategies
Covenant Living will share how to triple your employee applicant pool by deploying the latest digital marketing strategies for prospecting candidates.
Fran Palma
SVP Integrated Marketing & Digital Strategies
Covenant Living Communities & Services
Grow Your Workforce with a U.S. Citizenship Playbook
Goodwin Living Foundation created a highly successful Citizenship Grant Program that covers the $725 cost of the U.S. Citizenship application fee to increase retention and spread the word to other international recruits.
Valerie Burke
Chief Philanthropy Officer
Goodwin House
Cultivate a Coaching Culture to Develop the Next Generation of Leaders
Brio Living has gone all in on leadership development by creating a stronger connection between leaders and team members, resulting in a decreased annual turnover of 10% and improved retention by 11%.
Michelle Baldwin Henderson, CHRO
Brio Living Services
Nicole Maag
Chief of Residential Services
Brio Living Services
Eliminate Contract Labor thru Data and Frontline Staff Empowerment
Cedar Community is utilizing data-informed technologies and AI to empower and engage frontline staff and eliminate 100% of their long-term contract labor.
Nicole Pretre
CEO
Cedar Community
Expand your Workforce through an Apprentice Program
Trilogy Health Services is building up its supply of workers through a robust apprentice program, which includes tuition reimbursement, wage increases and career development – and has yielded an 18% increase in employees year-over-year.
Todd Kiziminski
VP Talent Acquisition
Trilogy Health Services
Empower Team Members to Drive Company Success through “Ownership”
Sienna Living created two recognition programs – SOAR and Spark – to drive engagement and build a culture of ownership for frontline team members.
Nitin Jain
President & CEO
Sienna Senior Living
Olga Giovanniello
CHRO & EVP
Sienna Senior Living
Replicate “Moneyball” to Attract Executive Directors
Pegasus Senior Living is teaming up with a University of Texas professor to apply Billy Beane’s Moneyball strategy – identifying hidden drivers through big data and predictive analytics – to recruit highly successful EDs.
Chris Hollister
Co-Founder, CEO & Chair
Pegasus Senior Living
Increase the Supply of Workers Through University Partnerships
Vision Centre is collaborating with 25 universities to create a senior care curriculum aimed at fostering careers in senior care and, ultimately, enhancing the pool of talent in the senior care sector.
Doug Olson
President & CEO
Vision Centre
11:00 AM - 12:30 PM
Speed Meetings
These rapid-format meetings are your opportunity to connect with eight innovative and thought-leading solution partners in a low-pressure, high-energy setting. You will gain fresh insights for your most pressing business challenges and may even find a valuable new best practice – the most productive and consultative 80 minutes you will ever spend!
"I loved the speed meetings with solution partners because it provided for a very productive and relevant exchange of information and ideas."
Jill Wilson, President & CEO, Otterbein SeniorLife
12:30 - 1:30 PM
Lunch
1:30 - 1:50 PM ▢ General Session
Capturing Your Share of the Trillion Dollar 55+ Market
Using more than 4 million data points, Age of Majority CEO Jeff Weiss has unlocked the key to engaging this diverse 55+ demographic, converting them to residents and opening the door to additional revenue streams. Jeff will share how to effectively market to Boomers: focus on their needs and preferences, and convert traditional messaging into digital.
Jeff Weiss
President & CEO
Age Of Majority
1:50 - 2:15 PM ▢ General Session
Identity Crisis: Bold Initiatives to Reframe Senior Living
More than 38% of consumers think all retirement communities are nursing homes. It's imperative that we reshape this perception. Forward-thinking operators will demonstrate how their innovative messaging and programming effectively debunks this misconception while attracting new residents.
Speakers to Be Announced
2:15 - 3:15 PM ▢ General Session
Granfluencers & Brand Deals: The Hidden Value of Social Media
‘Granfluencers’ are challenging the stigma that social media is for the young. In our dynamic TED Talk-inspired session, learn the art of transforming your residents into community ambassadors who can showcase the awesomeness of aging and how to unlock new revenue streams through partnerships with corporate brands targeting seniors on these platforms.
Alan Brown
President & CEO
Methodist Retirement Communities
Dylan Conroy
Chief Revenue Officer
The Social Standard
Nathan Jones
Founder
Dash Media
Additional Speakers to Be Announced
3:30 - 4:30 PM ▢ NEW IN 2024!
Lightning Learnings
In this highly consultative and interactive session, intimate groups of executives and experts will collaborate on strategic initiatives to help senior living thrive in the future – adult day, immigration, dementia care, and more.
Topics & Presenters to Be Announced
6:00 - 10:00 PM ▢ Reception & Dinner
Laguna Palooza
Tuesday, March 26 ▢ Back to Top
7:00 - 8:00 AM
Breakfast
8:00 - 8:45 AM ▢ Keynote
Keynote to Be Announced!
8:45 - 9:45 AM ▢ General Session
Show Me the (Healthcare Premium) Money!
You're already generating the value payers want – from coordinating care to collecting data to improving outcomes – but how do you get paid for it? Healthcare experts will discuss how you can monetize that value to capture a larger share of the insurance premium dollar.
Steve Carrier
SVP, Payer Strategy and Innovation
DispatchHealth
Rajiv Patel, MD
CEO
Bluestone Physicians
Joelle Poe
CEO
Centered Care
Karen Schulte
President of Medicare
SCAN Health Plan
9:45 - 10:30 AM
Networking Break
10:30 - 11:45 AM ▢ General Session
The Healthcare Opportunity – With AND Without Risk
Operators will present a series of healthcare case studies from across the risk spectrum that address the opportunities and challenges of moving beyond a social model.
Joining a Value Based Care Alliance
Jerrold Frumm
Vice Chairman & CIO
Senior Lifestyle Corporation
Developing a Robust Preferred Provider Network
Kandice Alcorn
Chief Clinical & Operations Officer
Frontier Management
Owning a Primary Care Physician Group
Kristin Harris
CEO
Nye Health Services
Building a Healthcare Model for Payers
Phil Gisi
President & CEO
Edgewood Healthcare
11:45 AM - 12:45 PM
Lunch
12:45 - 1:30 PM ▢ General Session
Senior Living 100 Trailblazers
Innovative operators will share how they are attracting the next generation of residents by developing advanced wellness and memory care models that enhance the quality of life for seniors and bolster operating margins for the operator.
Driving Census with Outpatient Memory Care
Abe’s Garden “outpatient” memory care program (The Hearthstone Institute) has been a game changer for its occupancy by using evidence-based approaches for residents and in-depth training for staff.
Susannah Dwyer
CEO
Abe's Garden
Retrofitting Offices to Create an Urban Village
Remote work has created an opportunity in NYC to convert an office building to an affordable, multigenerational urban community that utilizes neighborhood amenities (nearby parks, public programming) to reduce costs.
Matthias Hollwich
Founding Principal
HWKN
Pioneering Next Gen Behavioral Health
Seattle-based GenCare Lifestyle is partnering with behavioral health virtual care startup Rippl Care to provide on-demand care and support for independent, assisted and dementia care residents, resulting in mental health plan optimization and reduced ER visits/hospitalizations.
Leon Grundstein
President & CEO
GenCare Lifestyle
Tech-Enabled Transformation of Senior Living
Backed by industry pioneers, the recently launched SLTC (Brentwood, TN) is focusing on value-based care by integrating technology to enhance wellness, collect and coordinate data and negotiate with payers.
Arnie Whitman
Founder
SLTC
Additional Trailblazers to Be Announced
1:30 - 2:00 PM ▢ General Session
CEO Takeaways & Town Hall
Leading operator executives will reflect on their biggest takeaways from the conference in the areas of technology, strategy, leadership, workforce, and healthcare.
Speakers to Be Announced
2:15 - 5:45 PM
Experiences
► Sailing Regatta
► The Ritz-Carlton Spa
► Kitchen Showdown
► Pickleball Clinic
6:30 - 9:00 PM ▢ Reception & Dinner
Bohemian Nights
Wednesday, March 26 ▢ Back to Top
7:00 - 8:30 AM
