May 2 to 4, 2027

Conrad Orlando, FL

Monday, March 9, 2026
1:45 PM - 3:30 PM
General Session
Voices that Transform: Changing the Conversation Around Aging

Occupancy may be up, but market penetration has stalled and outdated models are not keeping pace with consumer expectations. This series reveals how to harness authentic storytelling to breakthrough to families and teams that shifts senior living from a crisis-driven decision into a confident choice. You’ll walk away with a practical roadmap to drive demand, build trust, and redefine the experience of aging.


Part I: Repositioning Our Product
Breaking Through the 11% Ceiling

The VITALS Framework equips leaders to win over the 89% of seniors who currently ignore senior living by aligning capital, care, and consumer value to transform senior living from passive occupancy to active value creation.

Speakers
Meredith Oppenheim
Founder & CEO
Vitality Enterprises
Arnie Whitman
Founder & Executive Chairman
SLTC

From Defense to Offense

A seasoned home care executive will challenge CEOs to reposition senior living as the hub for longevity, wellness, and consumer value. Learn how to move from defense to offense in value-based care by seizing white-space opportunities, building partnerships, and applying clear frameworks in care navigation, crisis response, palliative support, and personal care.

Speaker
Katy Lanz
Founder & CEO
lifeplans

Part II: Redefining Our Relevance
Turning Pop Culture into Market Power

Aging is in and pop culture is proving it. From fashion runways to blockbuster films, older adults are icons of style, strength, and individuality. It’s time senior living caught the wave and turned the cultural cool of aging into a powerful brand advantage that attracts Active Agers and fuels growth.

Speaker
Jeff Weiss
President & CEO
Age of Majority

Part III: Changing Our Narrative
Storytelling in Action

Great stories inspire, but only if they’re seen. Discover how senior living leaders bring authentic moments to life and share them widely through staff, social media, and innovative channels. Gain practical ways to amplify stories, grow awareness, and make storytelling a daily habit that drives culture and growth.

Speakers
Anna Hall
Chief Culture & Community Officer
Front Porch
Scott Miller
Chief Marketing Officer
Garden Spot Communities
Isaac Scott
Founding Principal & CEO
Anthem Memory Care

Caregivers as Storytellers

Senior living’s value isn’t just in buildings; it’s in your caregivers. Through documentaries that showcase authentic caregiver stories, see how you can empower them to help shape your brand, engage families and attract talent.

Speaker
Peter Murphy Lewis
CEO & Founder
Strategic Pete